📍 Freshworks Developers Bulletin - August 2021

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Hello everyone!

Have you ever found yourself bonding quickly with someone with similar interests or shared association with similar communities? With really identical interests and a strong sense of community, we can build instant, validated trust, and that’s what we, as a developer community, are looking forward to building. Stay tuned.:heart:

They say, “Whatever July and August do not boil, September can not fry.” In our developer community, a lot of exciting things are boiling and will be ready to fry soon. Until then, let’s have a look at the last month’s updates.

Here is the Pop Quiz of the Month🤫

What do you call a programmer from Finland?

Highlights of the month⚡️

Enhanced FDK 6.11.1: To enable building solutions based on the entity, the actor attribute has been added to the event-specific payloads of the product events.

Read more

Security updates: We have been spending some time fixing the security bugs on marketplace sample apps. Over 25 sample apps have been updated with the recent security updates.

Check it out

Story of the month🦋

Building consistent multi-product APIs

Have you ever thought about how the Freshworks Developer Portal team aced the challenge of building consistent, reliable, easy-to-use multi-product APIs to provide a better developer experience?

Here’s how

What’s App’ening⌨️

Octocat Service App: In this tutorial, you will learn to build an app that runs in a Freshservice instance. When someone creates an issue in the specified GitHub, the app will fetch relevant information from that GitHub repository and display it.

Check it out

Lifecycle and Configuration Page

An app served by the Freshworks Developer Portal will have app lifecycle event listeners with which callbacks can be registered. In this tutorial, we will explore app lifecycle events to use in favor of the app’s requirements.

Check it out

Pro tips🎩

  • A new feature fdk generate has been released to easily generate .gitignore files for the developers.
  • Now every fdk run will generate an fdk.log file which can be helpful for troubleshooting purposes.
  • Check out the wiki article on how to make secure API calls from Freshworks Apps.

Oh, are you still scratching your head for that answer?


Help us help you!:handshake:

Thoughts? Comments? Feedback?

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