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Issue with Serverless Events: onTicketUpdate Not Returning Data, onConversationCreate Not Triggering
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8
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49
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April 16, 2025
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Event data changes key is under data.ticket, not data
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0
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6
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April 16, 2025
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Does Freshservice Change Management Support an OnConversationCreate Handler?
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1
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14
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March 19, 2025
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change.submitNote Event Always Returns Undefined in Freshservice (Platform v3.0)
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1
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12
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March 19, 2025
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Need Support for Updating UI/UX from onExternalEvent in Custom Freshdesk App
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1
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20
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March 18, 2025
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Product event not getting triggered in Freshservice
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14
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698
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February 25, 2025
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Trigger API Call When a Customer Adds a CC in the Freshdesk Portal
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4
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48
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February 20, 2025
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Issue: Ticket Create Event Triggers Ticket Update, and Ticket Update Triggers Twice
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8
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55
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February 21, 2025
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Does the onTicketUpdate event get fired when Freshdesk empties the trash after 30 days?
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8
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50
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February 21, 2025
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Onarticleupdate event triggering twice for single update
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1
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14
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April 16, 2025
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Product event not triggering for CSS (onMessageCreate) in 3.0
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1
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8
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April 15, 2025
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Freshworks Omni-Channel Account - Agent Status Change Product Event Sends Wrong Data
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0
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9
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January 13, 2025
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New product event "onTimesheetCreate" not working
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1
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18
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February 26, 2025
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Syncing Backend onCoversationCreate event to Frontend actions
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4
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41
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November 15, 2024
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Service Catalog sub-categories
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1
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456
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October 22, 2024
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How to setup retry when the per minute limit is reached for request methods
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4
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55
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January 9, 2025
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Unable to use $db.set in server.js
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1
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34
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January 9, 2025
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Ticket create Product event triggered twice on attachments
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3
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80
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January 8, 2025
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Unable to test Platform 3.0 apps that are built on Freshdesk and Freshservice modules
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4
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135
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December 13, 2024
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Products evemts in 3.0
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1
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36
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October 24, 2024
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Tickets and conversation removal limitation
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0
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53
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July 25, 2024
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Help Required: Empty Data Object in onScheduledEvent Payload
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2
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110
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October 21, 2024
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We want some ideas for bulk ticket update?
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1
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78
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July 17, 2024
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how to create a survey results and response dashboard into Freshdesk from Survey Sparrow
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0
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52
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July 4, 2024
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Product event payload for Freshdesk onTicketCreate event missing account_id
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3
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129
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September 17, 2024
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How to show a notification on freshdesk frontend app icon
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4
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398
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December 1, 2022
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Serverless product event onContactDelete not triggering
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3
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115
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August 21, 2024
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New ticket.cannedResponseInserted event in ticket details page
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3
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161
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May 21, 2024
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Schema update (Custom object update) - Freshdesk
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2
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86
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August 15, 2024
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Access Freshsales data from Serverless - data beyond the event
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3
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159
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May 9, 2024
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