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Serverless App `request.invokeTemplate` Returning HTML Instead of JSON (Freshworks CRM)
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1
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32
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June 26, 2025
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Getting issue while using node:crypto in serverless app
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0
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15
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June 20, 2025
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Find details of asset recovery ticket in off boarding via api
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3
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58
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June 18, 2025
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Need Support for Updating UI/UX from onExternalEvent in Custom Freshdesk App
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2
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30
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June 14, 2025
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Freshdesk OnTimeEntry
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2
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13
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May 27, 2025
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Serverless App Product Event for response to Thread
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0
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11
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May 24, 2025
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Event data changes key is under data.ticket, not data
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7
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41
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May 21, 2025
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Product event not getting triggered in Freshservice
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15
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704
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May 13, 2025
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Issue with Serverless Events: onTicketUpdate Not Returning Data, onConversationCreate Not Triggering
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9
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61
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April 24, 2025
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Does Freshservice Change Management Support an OnConversationCreate Handler?
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2
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22
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June 17, 2025
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change.submitNote Event Always Returns Undefined in Freshservice (Platform v3.0)
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2
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19
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June 17, 2025
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Trigger API Call When a Customer Adds a CC in the Freshdesk Portal
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4
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67
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February 20, 2025
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Issue: Ticket Create Event Triggers Ticket Update, and Ticket Update Triggers Twice
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8
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59
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February 21, 2025
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Does the onTicketUpdate event get fired when Freshdesk empties the trash after 30 days?
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8
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52
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February 21, 2025
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Onarticleupdate event triggering twice for single update
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1
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14
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April 16, 2025
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Product event not triggering for CSS (onMessageCreate) in 3.0
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1
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8
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April 15, 2025
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Freshworks Omni-Channel Account - Agent Status Change Product Event Sends Wrong Data
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0
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10
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January 13, 2025
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New product event "onTimesheetCreate" not working
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1
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18
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February 26, 2025
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Syncing Backend onCoversationCreate event to Frontend actions
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4
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41
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November 15, 2024
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Service Catalog sub-categories
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1
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520
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October 22, 2024
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How to setup retry when the per minute limit is reached for request methods
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4
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66
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January 9, 2025
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Unable to use $db.set in server.js
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1
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35
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January 9, 2025
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Ticket create Product event triggered twice on attachments
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3
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81
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January 8, 2025
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Unable to test Platform 3.0 apps that are built on Freshdesk and Freshservice modules
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4
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147
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December 13, 2024
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Products evemts in 3.0
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1
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36
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October 24, 2024
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Tickets and conversation removal limitation
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0
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64
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July 25, 2024
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Help Required: Empty Data Object in onScheduledEvent Payload
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2
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110
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October 21, 2024
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We want some ideas for bulk ticket update?
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1
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81
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July 17, 2024
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how to create a survey results and response dashboard into Freshdesk from Survey Sparrow
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0
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53
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July 4, 2024
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Product event payload for Freshdesk onTicketCreate event missing account_id
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3
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130
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September 17, 2024
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