Topics tagged product-events

Topic	Replies	Views	Activity
onMessageCreate isn’t triggering for private thread messages in FreshChat App Platform serverless , freshchat , custom-app , product-events , app-lifecycle-events	1	8	October 15, 2025
event.helper.getData() returns undefined for conversation.onPrivateNoteClick in Freshchat SDK App Platform freshchat , custom-app , product-events , cti	1	9	October 15, 2025
Bulk update - Company in Freshdesk App Platform freshdesk , sso , product-events	0	5	October 13, 2025
Cannot read properties of undefined (reading 'supported_products') App Platform serverless , product-events , app-setup-events , timeout , freshworks-cli	2	33	October 10, 2025
App installation stuck after successfull OAuth App Platform crayons , product-events , debugging , integration , custom-app	3	13	October 10, 2025
No Direct API Filter for Tasks by Targetable Data in Freshsales Ideas freshsales , request-method , rest-api , product-events	0	4	October 9, 2025
Modify sent message event Customize x Workflows freshchat , webhook , product-events , cti	0	7	October 1, 2025
Custom app stopped working due to "platform-version": "2.3" App Platform freshdesk , freshworks-cli , custom-app , product-events , app-lifecycle-events	3	24	September 29, 2025
HTTP 400 on external api request from Serverless Custom App Customize x Workflows product-events , debugging , freshchat , cti , app-lifecycle-events	1	30	September 29, 2025
ReferenceError: app is not defined when initializing Freshdesk Frontend app App Platform rest-api , freshdesk , product-events , cti , app-lifecycle-events	3	14	September 26, 2025
Assistance Needed: Uploading Files via client.request.invokeTemplate Facing 415 Unsupported Media Type Error App Platform rest-api , freshdesk , request-method , product-events , smi	2	15	September 25, 2025
Freshdesk updated app was rejected without the notification (email) and any specific details Product freshdesk , app-lifecycle-events , cti , freshworks-cli , product-events	0	12	September 22, 2025
App Submission status on app ID : 359330 App Platform custom-app , app-lifecycle-events , freshworks-cli , product-events	0	19	September 16, 2025
Custom Apps not rendering in New Ticket Page (App Id: 360930) App Platform freshdesk , app-mgmt-portal , freshworks-cli , product-events , cti	0	5	September 14, 2025
Help Needed: Which Freshservice Field Shows the Actual Due Date? App Platform freshservice , freshworks-cli , product-events , cti	0	5	September 14, 2025
Inconsistent data API /tickets Product rest-api , freshdesk , sso , freshworks-cli , product-events	0	9	September 14, 2025
C# API Call fails (Using the C# example provided by FreshDesk) Product rest-api , freshworks-cli , product-events , freshdesk	0	3	September 14, 2025
Encountering Issues When Calling Freshsales APIs with OAuth Access Token Product external-app , rest-api , authentication , app-lifecycle-events , product-events	0	11	September 14, 2025
Customizing Freshdesk App UI: Panel Position & Multiple Tooltips App Platform custom-app , product-events , cti , freshdesk , freshworks-cli	0	12	September 14, 2025
Serverless App with external event webhook App Platform freshdesk , custom-app , freshworks-cli , product-events , webhook	5	36	September 2, 2025
Serverless App Product Event for response to Thread App Platform freshdesk , serverless , custom-app , product-events , freshworks-cli	1	15	August 22, 2025
First time app build - couple of questions App Platform freshservice , product-events	0	13	August 21, 2025
Product event not getting triggered in Freshservice App Platform freshservice , serverless , product-events	16	710	August 10, 2025
Serverless App `request.invokeTemplate` Returning HTML Instead of JSON (Freshworks CRM) App Platform freshworks_crm , react , authentication , rest-api , product-events	4	58	July 30, 2025
Getting issue while using node:crypto in serverless app App Platform custom-app , product-events , serverless , integration , freshdesk	1	20	September 18, 2025
Find details of asset recovery ticket in off boarding via api Product freshservice , product-events	3	60	June 18, 2025
Need Support for Updating UI/UX from onExternalEvent in Custom Freshdesk App App Platform custom-app , freshdesk , serverless , product-events	3	31	September 12, 2025
Freshdesk OnTimeEntry App Platform serverless , freshdesk , product-events	2	17	May 27, 2025
Event data changes key is under data.ticket, not data App Platform product-events , freshservice , serverless	8	44	August 19, 2025
Issue with Serverless Events: onTicketUpdate Not Returning Data, onConversationCreate Not Triggering Customize x Workflows freshservice , product-events , custom-app	9	67	April 24, 2025