Topics tagged product-events

Topic	Replies	Views	Activity
Bulk update - Company in Freshdesk App Platform freshdesk , product-events , sso	1	17	January 10, 2026
Encountering Issues When Calling Freshsales APIs with OAuth Access Token Product external-app , rest-api , authentication , product-events , app-lifecycle-events	1	35	January 7, 2026
Custom app stopped working due to "platform-version": "2.3" App Platform freshworks-cli , freshdesk , custom-app , product-events , app-lifecycle-events	4	51	December 28, 2025
Request to external service with response content-type "text/csv" App Platform freshdesk , custom-app , request-method , product-events , app-lifecycle-events	0	11	December 16, 2025
setOptions issue in contact and company placeholders Product freshdesk , placeholder , interface-method , cti , product-events	4	43	December 9, 2025
Deployment of your app, “JIRA Attachment Sync” failed. Please resubmit App Platform freshworks-cli , freshdesk , custom-app , app-listing , product-events	2	21	November 27, 2025
Facing some issue while hitting the APIs using the FDK App Platform freshservice , custom-app , rest-api , request-method , product-events	1	19	November 20, 2025
Serverless App Product Event for response to Thread App Platform freshworks-cli , freshdesk , custom-app , serverless , product-events	2	24	November 19, 2025
event.helper.getData() returns undefined for conversation.onPrivateNoteClick in Freshchat SDK App Platform freshchat , custom-app , cti , product-events	5	56	November 17, 2025
onMessageCreate isn’t triggering for private thread messages in FreshChat App Platform freshchat , custom-app , serverless , product-events , app-lifecycle-events	6	70	November 17, 2025
Attachments problem: Is it possible to block heic file to upload via form App Platform freshworks-cli , freshdesk , custom-app , cti , product-events	0	12	November 13, 2025
Getting Error 404/Route not allowed when calling external endpoint from custom app in dev mode App Platform freshchat , custom-app , oauth , product-events , app-lifecycle-events	0	17	November 10, 2025
Product event not getting triggered in Freshservice App Platform freshservice , serverless , product-events	17	721	November 7, 2025
Cannot read properties of undefined (reading 'supported_products') App Platform freshworks-cli , serverless , timeout , product-events , app-setup-events	4	66	November 7, 2025
Serverless App `request.invokeTemplate` Returning HTML Instead of JSON (Freshworks CRM) App Platform rest-api , authentication , product-events , react , freshworks_crm	5	82	October 26, 2025
PUT method not allowed when calling Update Ticket API (Error 405) Product freshdesk , api-key , product-events , app-lifecycle-events	1	24	October 29, 2025
App installation stuck after successfull OAuth App Platform crayons , custom-app , debugging , integration , product-events	3	33	October 10, 2025
No Direct API Filter for Tasks by Targetable Data in Freshsales Ideas freshsales , rest-api , request-method , product-events	0	10	October 9, 2025
Modify sent message event Customize x Workflows freshchat , webhook , cti , product-events	0	16	October 1, 2025
HTTP 400 on external api request from Serverless Custom App Customize x Workflows freshchat , debugging , cti , product-events , app-lifecycle-events	1	34	September 29, 2025
ReferenceError: app is not defined when initializing Freshdesk Frontend app App Platform freshdesk , rest-api , cti , product-events , app-lifecycle-events	4	42	December 25, 2025
Assistance Needed: Uploading Files via client.request.invokeTemplate Facing 415 Unsupported Media Type Error App Platform freshdesk , smi , rest-api , request-method , product-events	3	30	December 24, 2025
Freshdesk updated app was rejected without the notification (email) and any specific details Product freshworks-cli , freshdesk , cti , product-events , app-lifecycle-events	0	17	September 22, 2025
App Submission status on app ID : 359330 App Platform freshworks-cli , custom-app , product-events , app-lifecycle-events	1	30	December 15, 2025
Custom Apps not rendering in New Ticket Page (App Id: 360930) App Platform freshworks-cli , freshdesk , cti , product-events , app-mgmt-portal	1	14	December 13, 2025
Help Needed: Which Freshservice Field Shows the Actual Due Date? App Platform freshworks-cli , freshservice , cti , product-events	1	20	December 13, 2025
Inconsistent data API /tickets Product freshworks-cli , freshdesk , rest-api , product-events , sso	0	12	September 14, 2025
C# API Call fails (Using the C# example provided by FreshDesk) Product freshworks-cli , freshdesk , rest-api , product-events	0	12	September 14, 2025
Customizing Freshdesk App UI: Panel Position & Multiple Tooltips App Platform freshworks-cli , freshdesk , custom-app , cti , product-events	1	32	December 13, 2025
Serverless App with external event webhook App Platform freshworks-cli , freshdesk , custom-app , webhook , product-events	5	51	September 2, 2025