Topics tagged product-events

Topic	Replies	Views	Activity
React createRoot() not working in Modal App Platform freshworks-cli , freshdesk , interface-method , product-events , react	2	6	April 2, 2026
Create new conversation in Freshsales via API App Platform freshworks-cli , freshsales , custom-app , serverless , product-events	1	7	March 30, 2026
Custom app stopped working due to "platform-version": "2.3" App Platform freshworks-cli , freshdesk , custom-app , product-events , app-lifecycle-events	5	63	March 27, 2026
Freddy AI Copilot for Developers is now generally available! Announcements freshworks-cli , debugging , integration , product-events , freddy-copilot	1	31	April 3, 2026
Request for Event Support When Custom Ticket Fields Are Updated App Platform freshdesk , custom-field , cti , product-events , app-lifecycle-events	5	42	March 24, 2026
Notes object via REST API App Platform freshdesk , rest-api , product-events , app-lifecycle-events	1	21	March 24, 2026
Unable to determine installed FDK version App Platform freshworks-cli , product-events , app-lifecycle-events , freddy-copilot	6	28	March 20, 2026
Freshservice API Returns 403 when using OAuth App Platform freshworks-cli , oauth , rest-api , cti , product-events	0	14	March 17, 2026
Inconsistent updated_at field value Product freshservice , rest-api , product-events	1	8	March 17, 2026
Request to external service with response content-type "text/csv" App Platform freshdesk , custom-app , request-method , product-events , app-lifecycle-events	1	18	March 16, 2026
(FDK 3.0) Custom App not showing in side bar App Platform freshworks-cli , freshservice , custom-app , cti , product-events	1	29	March 11, 2026
Introducing Workspace Level App Installation for Freshservice: Install and Configure Apps in Complete Isolation per Workspace or Client Announcements placeholder , app-listing , product-events , app-mgmt-portal , fdk	3	67	March 10, 2026
Multiple issues with custom apps (publishing stuck, not all apps listed) App Platform freshworks-cli , freshdesk , custom-app , app-listing , product-events	3	20	March 3, 2026
Request timeout in production limited to 15 seconds — how to extend for custom apps? App Platform freshworks-cli , freshdesk , request-method , app-listing , product-events	4	14	March 3, 2026
Unable to make secure API calls in FDK v3 app App Platform freshworks-cli , smi , api-key , request-method , product-events	2	12	February 25, 2026
PUT method not allowed when calling Update Ticket API (Error 405) Product freshdesk , api-key , product-events , app-lifecycle-events	2	49	February 22, 2026
Getting Error 404/Route not allowed when calling external endpoint from custom app in dev mode App Platform freshchat , custom-app , oauth , product-events , app-lifecycle-events	2	28	February 22, 2026
Is the Api's version going to change? App Platform freshworks-cli , rest-api , product-events	1	11	February 10, 2026
Product event not getting triggered in Freshservice App Platform freshservice , serverless , product-events	19	732	February 10, 2026
Cannot read properties of undefined (reading 'supported_products') App Platform freshworks-cli , serverless , timeout , product-events , app-setup-events	6	86	February 10, 2026
Invalid feature or feature not enabled while Ticket creation in Freshdesk Custom App in admin App Platform freshdesk , smi , request-method , product-events , tickets-api	0	11	February 3, 2026
External link opened from Freshservice Custom App (Ticket Sidebar) is blocked in browser App Platform freshservice , custom-app , cti , product-events , app-lifecycle-events	0	9	January 27, 2026
Serverless App `request.invokeTemplate` Returning HTML Instead of JSON (Freshworks CRM) App Platform rest-api , authentication , product-events , react , freshworks_crm	6	101	January 24, 2026
Unable to Update Screenshots in Freshworks Marketplace Listings App Platform freshdesk , app-listing , cti , product-events , app-lifecycle-events	3	18	January 22, 2026
Custom App App Platform freshworks-cli , freshdesk , external-app , api-key , product-events	0	24	January 13, 2026
App still under review App Platform app-listing , app-reviews , product-events , app-lifecycle-events	2	25	January 12, 2026
Bulk update - Company in Freshdesk App Platform freshdesk , product-events , sso	1	19	January 10, 2026
Encountering Issues When Calling Freshsales APIs with OAuth Access Token Product external-app , rest-api , authentication , product-events , app-lifecycle-events	1	50	January 7, 2026
setOptions issue in contact and company placeholders Product freshdesk , placeholder , interface-method , cti , product-events	4	47	December 9, 2025
Deployment of your app, “JIRA Attachment Sync” failed. Please resubmit App Platform freshworks-cli , freshdesk , custom-app , app-listing , product-events	3	27	February 25, 2026