Topics tagged product-events

Topic	Replies	Views	Activity
In Freshworks CRM Contact update event is not working properly App Platform events-method , product-events , freshsales-suite , serverless	4	229	January 25, 2023
OnTicketCreate handler is not triggering the methods inside its call back Customize x Workflows freshdesk , api-key , custom-field , product-events , request-method	3	46	January 18, 2023
Do the fr_due_by & due_by fields in the onTicketUpdate event allow for the SLA timer being stopped? App Platform freshdesk , product-events	1	19	January 16, 2023
Freshdesk's View Tickets API and onTicketCreate serverless event always return default email address of the requester App Platform rest-api , serverless , freshdesk , product-events	3	45	January 16, 2023
Freshaller Events not fired for onCallCreate and the onCallUpdate App Platform freshcaller , freshworks-cli , product-events	2	35	January 10, 2023
How to get chat resolved status in freshchat serverless Application? App Platform freshchat , product-events , serverless , custom-app	1	32	January 6, 2023
Product event not receiving the ticket field value App Platform custom-app , freshdesk , freshworks-cli , product-events , serverless	2	49	January 5, 2023
Can we perform specific action for particular bot in Freshchat App Platform freshchat , serverless , custom-app , request-method , product-events	6	61	January 4, 2023
Request templates Issue Product serverless , custom-app , freshdesk , api-key , product-events	3	45	December 16, 2022
onConversationCreate not triggering when bot(Freddy) replies to ticket App Platform freshdesk , freshworks-cli , serverless , product-events	1	51	December 14, 2022
Product Events API App Platform product-events , freshdesk , middleware	7	292	December 13, 2022
Will serverless App Events get triggered for records in a bulk custom module import App Platform freshworks_crm , serverless , freshsales-suite , product-events	3	63	December 12, 2022
Unable to catch ticketupdate event on serverless APP App Platform rest-api , product-events , serverless , custom-app , debugging	2	52	December 9, 2022
How to show a notification on freshdesk frontend app icon Customize x Workflows freshworks-cli , product-events , custom-app , freshdesk	4	90	December 1, 2022
Freshdesk Custom Objects and apps Product entity-storage , freshdesk , react , product-events	5	60	November 29, 2022
Unable to run onContactCreate serverless product event in Freshworks CRM app Product freshworks_crm , freshsales , product-events , custom-app , freshworks-cli	4	48	November 26, 2022
Changes attribute missing in OnContactUpdate product event App Platform freshworks_crm , freshsales , product-events , custom-app	23	203	November 21, 2022
Hide freshdesk custom app to certain agents App Platform product-events , custom-app , freshdesk , freshworks-cli	4	67	December 6, 2022
Serverless Event Not Triggering in Freshworks CRM App Platform freshworks_crm , freshworks-cli , custom-app , product-events	3	83	November 14, 2022
onTicketUpdate event not working App Platform serverless , freshdesk , product-events , freshworks-cli	9	96	November 14, 2022
Attachment URL that read from data method from app side shows access denied App Platform data-method , custom-app , freshdesk , product-events	2	92	November 11, 2022
Develop application for Freshdesk Growth Plan App Platform custom-app , serverless , product-events , freshdesk , freshchat	1	71	November 10, 2022
Product event not getting triggered in Freshservice App Platform freshservice , serverless , product-events	5	294	November 8, 2022
onCompanyCreate Payload Custom Fields App Platform serverless , product-events , freshworks-cli	4	311	November 6, 2022
Product Event - Not Getting Triggered App Platform freshservice , serverless , product-events , freshworks-cli , custom-app	11	171	November 3, 2022
App is not opening all the time on place holder "ticket_top_navigation" App Platform freshworks-cli , app-lifecycle-events , events-method , instance-method , product-events	13	354	January 28, 2023
Serverless Custom App isn't running App Platform freshsales-suite , custom-app , serverless , freshworks-cli , product-events	7	240	January 24, 2023
Identify KB article associated with the ticket response App Platform product-events , freshworks-cli , custom-app , freshdesk	9	205	January 21, 2023
Custom App not rendering in new_ticket_requester_info Placeholder Product request-method , product-events , custom-app , freshdesk , placeholder	12	113	October 12, 2022
Unable to use filesystem "fs" in Freshdesk app App Platform custom-app , freshdesk , serverless , freshworks-cli , product-events	4	99	October 4, 2022