Frontend app is not listed in ticket page

We are from jinnss team in our freshdesk account frontend apps are not listed in the tickets sidebar even though frontend apps are deployed and enabled.For example Neto,cc distribution list,property value etc., Please find our freshdesk url below.

https://jinnss.freshdesk.com

Hey Satesh!

I am unclear about your problem. Did you install the above apps in your account and couldn’t able to see them?