We are pleased to announce the GA of the dev platform’s Entity storage feature, for Freshservice. App developers can now leverage the entity storage capability and build apps (Freshworks apps and Custom apps) that use entity storage. This is the second major milestone for the general availability of Entity storage - entity storage, since the feature reached GA for Freshdesk apps in December 2021.
This feature is available with FDK
v8.2.0, also released today. Developers who want to build Freshservice apps that use entity storage, please ensure to update FDK to
Access live session recording: Deep-dive into Entity Storage