Announcements

Topic	Replies	Views	Activity
FDK 10.0.1 + request-template file uploads are now in General Availability freshdesk , placeholder , smi , integration , product-events We are excited to announce the general availability of request template file uploads, a major feature supported by Freshworks Developer Kit (FDK) version 10.0.1 (ensure engines.fdk is updated in your app manifest). Why …	5	52	April 15, 2026
✨ Welcome to community.freshworks.dev Welcome to the Freshworks Developer Community! Looking for product support? Head over to the Freshworks Support Portal. This community is the central resource for all developers building on the Freshworks Developer Pla…	4	46	March 20, 2026
About the Announcements category activities-api	0	1083	December 23, 2019
Community Hour April 2026 Edition: cti , react , freddy-copilot , community-hours	2	45	April 9, 2026
Important Update: Issues with Local Testing (?dev=true) - Placeholders Not Rendering due to (CSP / CORS) freshdesk , custom-app	3	88	March 31, 2026
Freddy AI Copilot for Developers is now generally available! freshworks-cli , debugging , integration , product-events , freddy-copilot	1	39	April 3, 2026
Announcing FDK v10.0.0 with Node.js 24 Support freshworks-cli , npm-package , fdk , node24 , node18	10	184	March 17, 2026
Introducing Workspace Level App Installation for Freshservice: Install and Configure Apps in Complete Isolation per Workspace or Client placeholder , app-listing , product-events , app-mgmt-portal , fdk	3	68	March 10, 2026
FDK Update: Support for the creation of 2.3 platform apps removed in FDK 9.8.0 freshworks-cli , npm-package , coverage , app-listing , fdk	2	65	April 5, 2026
Attention: Deprecation of Marketplace Platform Version 2.3 freshworks-cli , app-lifecycle-events , fdk	5	528	March 25, 2026
Update: Deprecation of --skip-validation flag in FDK v9.6.0 freshworks-cli , fdk	5	148	January 7, 2026
Upcoming Security Enhancement: Masking of Secure iparams in App Configuration freshworks-cli , iparam , request-method	16	325	August 21, 2025
🚀 Introducing Freddy Copilot "Use-case to App Code" Feature : Transform Ideas into Freshworks Apps with Freddy AI integration , freddy-copilot	1	164	August 1, 2025
Announcing two new features: Object storage & long-running Jobs 🚀 serverless , object-store , jobs	10	251	July 7, 2025
Freddy Copilot for Developers: Copilot API Key Generation and Improvements to Chat api-key , freddy-copilot	1	124	June 29, 2025
Freddy Developer Copilot introduces Platform Assistant with up-to-date knowledge crayons , oauth , freddy-copilot	1	57	May 26, 2025
Freddy Copilot for Developers Launch : Try Freshworks Conversation to Code (Platform-Aware AI Assistant) feature with improved response accuracy, & up-to-date platform knowledge freddy-copilot	2	71	May 4, 2025
OAuth Support Now Available for Freshchat and Freshsales Suite APIs freshchat , oauth , freshworks_crm	5	209	February 21, 2025
Introducing the Freshworks Developer Dashboard: Gain Deep Insights into Your Apps! developer-portal , app-mgmt-portal	1	153	March 28, 2025
Heads Up! Important update! Moratorium Period for Marketplace App Reviews freshservice , app-reviews	1	118	February 18, 2025
🎁 Freddy Developer Copilot Dec Update : Refactor upto 200 lines of code, Migration feature supports upto FDK 9.2.0 freddy-copilot	1	133	February 18, 2025
Enhanced multi-account OAuth Support on Freshworks Developer Platform! 🎉 oauth , rest-api , integration	2	83	February 4, 2025
🚀 Freddy Copilot for Developers : Documentation & YouTube Channel Launch! freddy-copilot	1	79	January 20, 2025
Enhanced Lint Validations for Freshworks Apps! freshworks-cli , app-reviews	3	95	January 20, 2025
Security Update for nested object secure installation parameters iparam , security	2	117	December 2, 2024
Introducing the Freddy AI-enhanced app submission flow with the new App Categorization Framework is now Live! marketplace-app , app-mgmt-portal	3	88	December 2, 2024
Freddy AI-enhanced app submission flow with enhanced App Categorization Framework coming soon! freshservice , marketplace-app , interface-method , integration , app-mgmt-portal	1	138	November 9, 2024
New Enhancements to the App Management Portal for Improved App Submission Efficiency paid-app , app-listing , app-mgmt-portal	1	64	October 26, 2024
Introducing AI-Assisted App Migration with Freddy Copilot for Developers freshworks-cli , integration , freddy-copilot	7	307	October 21, 2024
Update: OAuth Credentials Page Access in AMP freshservice , oauth , app-mgmt-portal	1	119	October 12, 2024

FDK 10.0.1 + request-template file uploads are now in General Availability

We are excited to announce the general availability of request template file uploads, a major feature supported by Freshworks Developer Kit (FDK) version 10.0.1 (ensure engines.fdk is updated in your app manifest). Why …

5

52

April 15, 2026

✨ Welcome to community.freshworks.dev

Welcome to the Freshworks Developer Community! Looking for product support? Head over to the Freshworks Support Portal. This community is the central resource for all developers building on the Freshworks Developer Pla…