For data protection policy, I have to anonymise user on my freshdesk helpdesk who have been inactive for more than two years. So is there a way to get the date of a contact’s last activity?
Unfortunately, there is no public API available to find the last activity of the contact,
but you can reach out to firstname.lastname@example.org to get it done for any specific account.
Hope it helps
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.