Get contact's last activity date

App Platform
,
1

Hello all,
For data protection policy, I have to anonymise user on my freshdesk helpdesk who have been inactive for more than two years. So is there a way to get the date of a contact’s last activity?
Thanks!

3

@Andonirina,
Unfortunately, there is no public API available to find the last activity of the contact,
but you can reach out to support@freshdesk.com to get it done for any specific account.

Hope it helps :slight_smile:

Thanks

4

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.