Is there any request we can do check to get info about the environment. Thinking specifically over which fresh account they have(Growth, enterprise etz.) regarding api rates.
Currently we have the work around to look at the remaining from an call to the api like this
var apiRate = {};
apiRate.total = response.headers['x-ratelimit-total']; apiRate.remaining = response.headers['x-ratelimit-remaining'];
If your ask is specifically about the Freshservice REST API rate-limit, then the response headers are the recommended way to look for the REST API rate-limits.
There are no dedicated endpoints today to get details of the current plan.
And, there are no methods to retrieve any applicable platform rate-limits at runtime either. Perhaps we should consider this as a platform feature.
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