Getting Response in HTML format in freshsales

Hi Team,

I have used the view a contact API in the Freshsales suite, but I am getting the response in the HTML format. I have tried with postman also, but facing the same.

Kindly let me know the solution for this, I have added my curl code.

curl --location --request GET 'https://eilnews-519774332824435374.myfreshworks.com/api/contacts/1?include=sales_accounts' \

--header 'Authorization: Token token=apikey' \

--header 'Content-Type: application/json'

Thank You!

1 Like

Hi @Gopi

We put you in touch with the Freshsales team to take this conversation further. Please watch out for your inbox and let us know if you find a conclusion.

Hi @Gopi and @Saif, was there a resolution here as to why Gopi was getting an HTML response in the API? Did it relate to a lack of API permissions?

I have encountered same problem, Is there anyone who find the solution?

any news on this? this is my problem too