Hide custom object in ticket details page

fernandomm · January 11, 2023, 12:12pm

Hi,

Is it possible to hide the custom object widget in ticket details page?

I can hide the custom field, but would also like to hide the widget at the right.

Mughela_Chandresh · January 11, 2023, 12:31pm

Can you share a screenshot of the custom object widget?

fernandomm · January 11, 2023, 1:48pm

Sure, here it is.

Captura de Tela 2023-01-11 às 10.45.48

Santhosh · January 11, 2023, 3:49pm

It is not possible to hide those components from Freshdesk programmatically using platform APIs.

system · January 17, 2023, 9:50pm

This topic was automatically closed 6 days after the last reply. New replies are no longer allowed.