How can I get the conversation in


I’m building a serverless application and want to retrieve the ticket with conversations in code. When writing I only get the ticket without conversations so how can I get the full picture?

“jsonData”: JSON.stringify(


Hi Henrik,

These are the only details of a ticket you can retrieve using the data method on the ticket details page.
Conversations are not part of the response.

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You can make use of this API to get all conversations for a ticket.

Thanks for the reply! But I’m sorry it is missing :slight_smile:

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