Hi all,
I am getting tickets based List All Tickets in /api/v2/tickets?email=superman@freshdesk.com
but i am trying to two may email ids in one api call, it is possible are not .I am try to git postman
but error is occur.
Please give me any solution for this condition .
thank you.
Hi,
You should use search api with the or condition:
/api/v2/search/contacts?query=“email:‘test1@test.it’ OR email:‘test2@test.it’”
hi,
i am getting tickets detials for requesters based this email id not contact
Sorry, I misunderstood the request.
So I think it is not possible to carry out this type of search without repeating the request for each email.
Ticket search does not support this field.
