How to get ticket creator on Freshservice?

App Platform
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1

Hi everyone :grinning_face_with_smiling_eyes:!

At freshservice we can create a ticket for another requester, as shown in the image (the agent Felipi created the ticket for the requester Pablo).

image
image891×67 12.3 KB

I would like to get this information via onTicketCreate event or API.

Is there a way to accomplish this?

Regards,

Felipi Matozinho

3

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