In all our service items, we have the office Location as a mandatory field. From an external broker, when I am making a createTicket API call, I need to pass the location ID - hence, I have downloaded the locations using the getAllLocations API and stored it locally - this is getting used by the createTicket API call . However, new locations could be added and I need a mechanism to keep the list of locations in sync with FreshService. Ideal would be if there is a way to get notified about changes to locations, but I could not find such an API - is there any workaround/clever hack to get an update about addition/updates the location?
Or is there any other way to get the location in sync without frequent polling as locations are added rarely. Notification on locations - add or update How to get webhook-style notifications when a new location is added