I am trying to submit and publish a updated version of our Ringcentral Freshsales app. However the marketplace page is giving me a unclear error message. I do not understand what is going wrong. We tried on different pc’s and browsers.
Hey @LylMartijn,
Can you share the manifest.json of your app?
It does not allow to share .json file so I copy pasted the content below
{
“platform-version”: “2.3”,
“product”: {
“freshsales”: {
“location”: {
“left_nav_cti”: {
“url”: “index.html”,
“icon”: “styles/images/icon.svg”
}
},
“requests”: {
“io_createCallLog”: {},
“io_getContactsByPhone”: {}
}
}
},
“engines”: {
“node”: “18.19.1”,
“fdk”: “9.0.8”
}
}
Thanks @LylMartijn,
Additional follow-up, this is being published as a Marketplace app with a new version or is this a new app? Also, want to ensure if you have added in all the mandatory fields.
Hey @LylMartijn,
I’ve created a support ticket about this, you will get more updates regarding it from there.
Hi @LylMartijn ,
Can you share the HAR logs for this?
Steps here - How to generate HAR file to export and analyse network request logs?
Apologies, for some readson I am not receiving any email updates when a new reply is sent. I have attached the HAR file.
loyallyfreshsalesclassic.freshworks.com (4).har (160.9 KB)
Thanks for sharing @LylMartijn. And also I’ve DMed you for additional information can you please share it in private so that @mariappan can debug better?
For the notifications, can you recheck the notification settings that are set on your profile?
Hi,
This has been resolved by freshwork technical team. Thank you.
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