I want Required email field when submitting the form in Customer Fields

[Duong_nguyen_hoang1 (Duong nguyen hoang)]

I want to configure the email field as required when submitting the contact creation form. Currently this field is not available in the Customer Fields section.

I want Required to be like the phone field

[Anish]

Hi @Duong_nguyen_hoang1 ,

Could you please elaborate on your case so we can further assist you?

Thanks,
Anish

[Duong_nguyen_hoang1 (Duong nguyen hoang)]

Hi Anish !
We want to create a contact with the email field required.

We want to create contact with the required email field. Because when we create API create a ticket with an existing customer, API forces email transmission. For customers who do not have email, we cannot create a ticket when calling API

[Jozephina_Loba]

To make the email field required when submitting a form in Customer Fields, you need to enable validation for that field. This can usually be done by setting the email field as “required” in the form builder or using custom validation rules. By doing so, users will be prompted to fill out their email address before submitting the form, ensuring you capture this essential information.