Hi Guys!
"text": "Error while getting freshdesk ticket... {\"status\":429,\"headers\":{\"date\":\"Mon, 06 May 2024 15:17:29 GMT\",\"content-length\":\"0\",\"connection\":\"close\",\"x-fw-ratelimiting-managed\":\"true\",\"retry-after\":\"7\",\"x-envoy-ratelimited\":\"true\",\"x-envoy-upstream-service-time\":\"6\",\"x-trace-id\":\"00-6bc3df09493f3afa35bc75ff6aa38e49-7f7b75463a7495c8-00\",\"nel\":\"{ \\\"report_to\\\": \\\"nel-endpoint-freshdesk\\\", \\\"max_age\\\": 2592000, \\\"include_subdomains\\\": true}\",\"report-to\":\"{ \\\"group\\\": \\\"nel-endpoint-freshdesk\\\", \\\"max_age\\\": 2592000, \\\"include_subdomains\\\": true, \\\"endpoints\\\": [{\\\"url\\\": \\\"https://edge-admin.eu-central-1.freshedge.net/nelreports/freshdesk\\\"}]}\",\"server\":\"fwe\",\"x-request-id\":\"e6adc2c9-fa7b-49b9-957f-c3c519cdf56d\"},\"response\":\"\",\"attempts\":1,\"errorSource\":\"APP\"}"
This is the error that I get when I try to fetch multiple Tickets at a time.
Now I would like to know, whether this error is caused by the actual API limit itself or by the client method(the basic 50 API limit controlled by proxy).
Can anyone help me with this?
Thank you.