Inquiry Regarding Maximum Number of Scheduled Events in FDK

[Gopi]

Hi All,

Could you please clarify the maximum number of scheduled events that can be created for an application in the FDK? This information is not mentioned in the documentation for both versions 2.3 and 3.0.

Documentation: Freshworks Developer Docs | Configure scheduled events

Thank you!

[Raviraj (Raviraj Subramanian)]

Hi @Gopi,

These are the limits for scheduled events, which are applicable per app per account.

1. 1000 one-time scheduled events
2. One recurring scheduled event

When creating more than this event in an app installation, it will throw an error.

Thanks for the intimation. We will add it to the documentation.

[Gopi]

Thank you for the information @Raviraj ,

If required, Can the limit be increased based on customer requests?

[Raviraj (Raviraj Subramanian)]

@Gopi The Scheduled Events numbers are not configurable right now.
We can take it up as a feature request and consider making it feasible to increase or customize them.

We have received many requests to increase recurring schedules, but we rarely receive requests for one-time schedules.
So, if you have a use case to request an extension for either of these counts, please share it, and we will consider it.
Thanks.