Integrating a Custom SMS Provider in Freshsales

App Platform
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1

How can I integrate my own SMS provider (instead of Twilio, ClickSend, etc.) for sending messages in Freshsales

2

Hi @adwdhs ,

  • If the SMS provider has the necessary APIs, a custom app can be built to handle SMS sending.
  • If specific npm packages are required for sending SMS, compatibility with the FDK must be verified by adding the dependencies and testing them.