Intercept method - event.done() throws error

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I’ve been working on an app for Freshdesk, the app got submitted and it’s in the testing phase. Which, if the user updates the status of the ticket, I intercept the flow and validate a few things. if validation fails il throw an alert else ill let continue with the flow.

To continue with the flow I’m using event.done() which is a fresh work method. Im getting some errors when that line executes. It didn’t happen so far, as a regression I got this error. the code I changed doesn’t have any relation with the code im getting error. Not sure why I need help on this.

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Can you please share with us the error you are getting while intercept method?

Thanks

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here is he screenshot

Taskmaster_Issue_1710
Taskmaster_Issue_17104968×1996 244 KB

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instead of this can you try with event.helper.done() method
as described in the document also please look into this sample app for more reference

Thanks

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6

Hi @Santhosh I was using event.helper.done() & event.helper.fail() only

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can you share with us the console error if you have any and possible share with us the code snippet to debug further

8

Shall we connect if you have time?

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@sstudio,
Kindly schedule an office hours call with us to proceed further

Thanks