We are thrilled to announce that developers can now utilize Freddy AI-powered enhanced app submission processes designed to streamline your workflow and enhance app discoverability through Freshworks Marketplace’s new App Categorization Framework.
Enhanced App Submission with Freddy AI
The enhanced app submission process increases developer efficiency by automatically suggesting app names, overviews, and summaries. It also includes a relevant categorization system based on the app description, which helps improve app discoverability and drives business success through clear app names, detailed descriptions, and meaningful categories.
Introducing New Freshworks App Categories
Freshworks marketplace will now feature 15 new and revamped categories that clearly define and describe the app’s functionality making it easier for customers to discover the right app based on the category.
Explore more details about the new categories in our documentation.
Submitting new apps
While submitting a new Freshworks marketplace app, you can now choose to generate the app details by describing the problem statement, functionalities, features, and specifications.
As you submit or update apps, you’ll receive notifications in the category section. You can either update your categories manually or use Freddy AI’s “App category and content suggestion” feature for assistance.
For a full walkthrough of the enhanced app submission process, https://developers.freshworks.com/docs/app-sdk/v3.0/common/app-submission-process/freshworks-apps/.
Updating existing apps
If you’re updating an existing app, Freddy AI can help by generating new app details and suggesting categories. You can also retain your current content if preferred.
Note:" Developers of existing apps are encouraged to update their apps with new categories and content using the Freddy AI-assisted app submission process during the migration period. After this period, all apps will be automatically migrated to the new categories by the Freshworks Marketplace. (Migration of existing apps to new categories will begin in December 2024.)".
When updating your existing app content with Freddy AI, you can copy your current content, paste it into the App Information section, and select “Generate.” Please note that the content generated by Freddy will overwrite the existing content, so app developers are advised to save the old content for future reference.
FAQs:
Q: What happens if I don’t update my existing apps using FreddyAI?
A: Freshworks will support developers in migrating existing apps to the new categories during a transition period. After this phase, apps in older categories will automatically be migrated to the new system (more details to come).
Q: Can I overwrite the AI Generated Content?
A: Absolutely! Freddy AI will suggest content, but you’re free to overwrite and save it with your own details.
Q: As a new app developer, Can I skip Content Generation using Freddy?
A: No, but you can always regenerate or overwrite any content Freddy suggests if it doesn’t meet your expectations.
With these enhancements, building and submitting apps just got easier. Try out the Freddy AI-powered submission process today and let us know what you think!