IP restriction

App Platform
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#1

Hi team,

Greetings!

We have a marketplace application and one of our customer tries to install the application who have enabled the Ip restriction (we make an API call to verify the API key).

Hence they can’t install the application.

So the thing is, do we have to add the “staticIP” in all the API calls or is there any other options like an exception for marketplace applications?

Thank you.

#3

Any updates, people?

#4

Hello @Bene_Immanuel

Does this app work on Platform v2.2 or 2.3? Either way, you can make requests using the Request Method such that they originate from a predictable IP address, which then needs to be allow-listed by the customer for the requests to succeed. You can find the IP addresses under the “IP Ranges” section here - Request Method.