Hi,
We have customers asking about Service Now and Freshdesk integration (bi-directional). Are there any steps we can follow to create this integration from the API documentation?
Thanks and Regards,
Anil
Hi,
We have customers asking about Service Now and Freshdesk integration (bi-directional). Are there any steps we can follow to create this integration from the API documentation?
Thanks and Regards,
Anil
Hi @achaudhari
Perhaps you could take a look at our Serverless Apps. I believe most bidirectional use cases would rely on the Freshworks events and ServiceNow external webhooks.
If you would describe your use case a bit better, we’ll try to figure out clearer ways to do achieve it.
@achaudhari Do you need further help with this? If you can share some specifics of the problem statement we might be able to point you right resources.