Is it possible to develop omni app for Freshdesk & Freshchat

App Platform
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1

Hi Team,

Is it possible to develop a common application (Omni) for Freshdesk, Freshchat, and Freshdesk omnichannel accounts?

2

@ajithr,
Good Day!,
currently, It is not possible to create Omni apps other than Freshsales and FCRM.

Hope it helps :slight_smile:

Thanks