Is it possible to get an event in the app if agent logout from Freshdesk?

Hi Shyambeer Singh,

As of now, we only support the following set of product events:

  • onTicketCreate
  • onTicketUpdate
  • onCompanyCreate
  • onCompanyDelete
  • onCompanyUpdate
  • onContactCreate
  • onContactUpdate
  • onConversationCreate
  • onExternalEvent
  • onScheduledEvent
  • onTimeEntryCreate
  • onTimeEntryDelete
  • onTimeEntryUpdate
    The details about the corresponding events can be found here
    Can you please me know the scenario, so that I can help furthuer with this :grinning:
2 Likes