By clicking that we will be able to add multiple Shopify stores to one Freshdesk instance. Adding a store will result in OAuth requests from Freshdesk. So multiple OAuth requests are made from an app.
How do we achieve the same for our use case?
We are building an app that will sync multiple accounts data of the same service to Freshdesk. But to fetch the data from multiple accounts, we have to get the Access token using OAuth for each account.
Thanks, @arshath.h for your answers to the questions.
Unfortunately, only one OAuth configuration for an app is supported by the platform. To support multiple OAuth configurations, it has to be a change in many places and it cannot be quickly accommodated.
So, I will convert it as a feedback and pass it to the developer platform team to consider it for the roadmap.
The Shopify app in the Marketplace is not a regular Marketplace app. It’s an integration within the Freshdesk product that can be installed as a plugin from the Marketplace. The same behavior cannot be implemented through the developer platform.
Please consider any other alternative for this integration for now or book a slot on the office hours calendar with the Developer Relations team if you would like to discuss further on the solution.