Is there an API in CRM to send email?

Matheus_Souza_Silva · March 1, 2023, 5:58pm

Hello everybody.

I want to know if it’s possible to send an email via API in Freshworks CRM (Freshsales Suite), like, for example, the option to send an email in the platform itself:

It’s possible? Thanks!

kaustavdm · March 9, 2023, 4:22am

@Matheus_Souza_Silva It is not possible to send emails through the CRM REST API today.

Matheus_Souza_Silva · March 9, 2023, 1:02pm

Hi @kaustavdm. Ok, do you know if this feature can be available in a future update? Thanks

Alexandre_Lefebvre · September 30, 2024, 8:31am

Hi,
It looks like it is possible to use the API to send transactional email.
See How to configure Transactional emails? : Freshsales