Is there any API to restore a ticket from spam folder?
I checked the API documentation and I am unable to find it.
I need this functionality to develop one of the custom APP.
If there is no such API call, kindly suggest another way to do so.
Akhil S K
There’s no public API available for restoring a ticket from Spam folder. Since there’s no platform features available around spam folders, there’s no other workaround as well.
If you would like to hear from the Freshdesk product team on the workarounds for your need, please contact Freshdesk support on firstname.lastname@example.org.
Thanks, Raviraj for the quick response.