Is there any limit on creating custom company fields?

rajezz · February 4, 2021, 6:14am

I did like to know whether there is any limitation in creating custom company fields.

Can anyone list the maximum number of company fields we can create for all types?

Saif · February 4, 2021, 7:36am

Let me know if following thread is helpful,

rajezz · February 4, 2021, 7:43am

Yeah, I too noticed that. But you have mentioned that for the Ticket fields, Right? Is it similar for company fields too?

Saif · February 4, 2021, 7:48am

It might be different for company fields.

Can you confirm if you are talking about this?

rajezz · February 4, 2021, 5:02pm

Yes, Exactly. This is what I meant.

Saif · February 9, 2021, 12:01pm

Here are the types of custom contact/company fields which can be added in Freshdesk and limits associated to each type of fields.

URL + Paragraph(Multi line text) fields limit = 10

Dropdowns + Single line text + Phone number fields limit = 70

Date fields limit = 10

Check box fields limit = 10

Number fields limit = 20

Maximum number of choices in a dropdown: 300

Availability on plans: Blossom+

rajezz · February 9, 2021, 1:40pm

Thanks, @Saif for the info.