I’m using REST API to List all Solution Categories as mentioned in the document here: Freshdesk
Returned categories has a “visible_in_portals” which does not belongs to any IDs we get in the list of “List all products” Freshdesk
Is “visible_in_portals” referring to the Product ID or something else? My understanding is that Product and Portal are same but the IDs we get seem to indicate otherwise.
Any guidance is much appreciated