Issue in Custom APP

[Akhil_Kulkarni (Akhil S Kulkarni)]

Hello Team,

There is an issue with the Freshdesk custom APP.

If i run the same APP locally, then the APP is working as expected, but same is not working as a custom APP.

The Error:

Please let me know how to handle it.

Regards,
Akhil S Kulkarni

[Akhil_Kulkarni (Akhil S Kulkarni)]

@Raviraj

Please check it from your side once as the issue is with the Marketplace APP and multiple customer’s are getting the same issue.

[Akhil_Kulkarni (Akhil S Kulkarni)]

@Raviraj @Gopi_Krishnan @Saif

Please let me know the solution to this particular issue.

[Akhil_Kulkarni (Akhil S Kulkarni)]

@kaustavdm

Can you please look into the mentioned issue once from your side as this is of high priority and I didn’t get any response yet from the Freshworks team?

[Raviraj (Raviraj Subramanian)]

Hi Akhil,

There’s an error. Were you able to debug if any branches are not closed properly in the HTML file or JS files?

I need to check the complete app files to help you. I will start a DM thread, please share the app file.

[Akhil_Kulkarni (Akhil S Kulkarni)]

Thanks for the response, Raviraj.

I have shared the source code.

Please check and let me know if I am missing something.