We are trying to integrate Haptik Bot into FreshDesk as a sidebar custom app. While executing the same, we are facing some iframe-related errors.
Can you please have a look and help with this on priority?
App name: Haptik Bot
Instance on which app is deployed: oclsandbox
Error:
app.js:1 Uncaught DOMException: Blocked a frame with origin “https://d3h0owdjgzys62.cloudfront.net” from accessing a cross-origin frame.
at e.value (https://toolassets.haptikapi.com/platform/javascript-xdk/production/app.js:1:41848)
Hi @Manish_Jindal ,
Apologies for the delayed response and I appreciate your patience. Could you please confirm if this issue is still pertinent?
Regards,
Thakur
kaustavdm
(Kaustav Das Modak)
5
@Manish_Jindal How are you sending the HTTP requests from the sidebar app? Please share any relevant code snippets.
Any HTTP request sent directly from a frontend component will likely hit CORS errors. Have you considered using Reqeust Method to overcome it?
Hi @Thakur_Ganeshsingh
Yes, this issue is still there.
system
(system)
Closed
8
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.