Issue with Freshservice portal

Greetings fellow Devs!

Couldn’t access my portal

Please refer to the attachment to get more context about this issue.

Thanks in advance!

Hi @Bene_Immanuel ,

Could you please confirm if the account that you are using is active one and the trial period has not expired?

I see the error “403 Unauthorised” here. Clear your cache, login to your instance and check again. If faced same, try signing in to your developer account and try again.

Regards,
Thakur

Hi @Bene_Immanuel ,

Hope you are doing well. Could you please confirm if you still are facing this issue? If not shall I mark the topic as closed for now?

Regards,
Thakur