I’m facing an issue with OAuth authentication for a Jira application, where I’m also storing values in the iparams, including the Freshchat API key and subdomain. When attempting to install it as a custom app, the installation fails, displaying an error message instructing to contact support.
Interestingly, during local testing, everything works fine, and the local store file is only 4 KB. Despite this, the installation fails in the production environment.
Has anyone encountered a similar problem or have insights into what might be causing this issue? Your assistance is greatly appreciated.
Thanks & Regards,