Issue with React Sidebar App Not Updating on Ticket/Contact Change

[Claret_Ivin]

Hi @Bene_Immanuel,

Thanks for your help! We’ve adjusted it to fit our requirements.

Additionally, we’ve raised a query regarding serverless events. Could you take a look when possible? We are analyzing a requirement.

Issue with Serverless Events: onTicketUpdate Not Returning Data, onConversationCreate Not Triggering - Product / Customize x Workflows - Freshworks Developer Community

Thanks,
Claret Ivin