Issue with Sending WhatsApp Template Message with Two Dynamic URL Buttons

Product
1

Hello,

I’m attempting to send a WhatsApp template message with two dynamic URL buttons, but it’s not working.

I found a forum post from a year ago where another user asked about this feature: Freshchat API send to WhatsApp template with 2 dynamic link buttons.

The thread was closed without providing additional information. The Freshchat API documentation also does not specifically address the use of two buttons in a template.

Is this functionality not supported yet?

2

Facing now the same issue, and glad i found this question of yours. Did you find any solution?

3

Hi!

No, I haven’t found a solution yet. I didn’t get any response from the Freshworks team either.