Hi Team,
I’m working on implementing the setOptions
method in my Freshservice app to control the note type (public/private). However, I’m facing issues with the method functionality, Below are my code and error response.
- Scenario: I’m using the
setOptions
method to set the note type to “private” and hide the “public” option.
client.interface.trigger("setOptions", {
id: "note",
value: ["private"]
})
.then(function(data) {
console.log("SetOptions success:", data);
})
.catch(function(error) {
console.log("SetOptions error:", error);
});
Error:
{ "error": "invalid attribute" }
Expected Behavior: The note type should change to “private,” and the “public” option should no longer be visible.
Looking forward to your help!
Best regards,
Priyadharshini R.