Issues after installation of app in production

Hey all. First time poster. I’ve recently got an app approved for production and went to test it out and found some weird issues that I didn’t experience at all in dev.

  1. When I finish installing the app for the first time, it seems like it takes a few minutes for the app to initialize. The app is unresponsive during this time and the message is logged in the console:

    Initialization not complete. Please wait.

    After 2-3 minutes, and a browser refresh, the app begins to work with no issues.

    Here is my initialization function:
let client;
let entity;
let notes;
let isInitialized = false; 
let syncTags;

async function init() {
  try {
    client = await app.initialized();
    syncTags = await client.iparams.get('sync_tags');
    syncTags = syncTags.sync_tags
    entity = client.db.entity({ version: "v1" });
    notes = entity.get("noteEntity");

    renderNotes()
    isInitialized = true; 
    if (isInitialized === true) {
      console.log('App iniitalized!')
    }
  } catch (error) {
    console.error('Error initializing:', error);
  }
}
  1. During the first few minutes another issue comes up where after I send a note, the ticket ID and note ID that is created in the 3rd party system are added to the noteEntity in the apps database. The app widget then renders a link to these notes that are created in the 3rd party app. But after I refresh, the rendered link disappears.

    Here is the beginning of the renderNotes function:
async function renderNotes() {
  try {
    const ticket = await client.data.get('ticket');

    const currentNotes = await notes.getAll({
      query: {
        ticket_id: ticket.ticket.id
      }
    });
...
}

Let me know if there is any context you need. The weirdest part is after ~5 minutes of being installed, both these issues disappear.

I figured out it was my adblocker that was preventing the widget from loading sometimes.

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