I am new to Freshworks and I already have a Freshdesk customer portal from my organization which is used by users to view their tickets, etc by logging in. In addition to this, I want to add a new tab in the navigation bar or homepage of the customer portal layout, which will run my custom app created using fdk cli (I used the basic template to create a simple frontend app that will display “hello world” text).
How can I add my created app using into Portal customization layout? Is there any specific placeholder I have to put in the manifest.json? Or Should I make any code changes in Portal Customization (Portal home/layout)? If so, what should it be?
FYI, I tried doing fdk run of my created app with placeholder as ‘ticket_sidebar’ and was able to see my app under tickets as expected.