List all change fields API in Freshservice lacking sufficeint data

I’m trying to create a Change Request form within my app and am requesting the list of all change fields via the View All Change Fields API for Freshservice.

The field type is a custom dropdown field and the values are from a Data source as shown below. In this example, the Data source is Locations.

When I fetch the Change Fields via the API, the custom dropdown field with Data source does not contain sufficeint information to indicate that the values need to be fetched from the Data source called Location.
Below is a screenshot of the API response.

Without this information, creation of a Change Request will fail if the custom field is a required field.

1 Like

Hi @arunrajkumar235,

I couldn’t find any alternate API to get the same information or any option to get it in the same API endpoint.

I have created a support ticket (#17942973) to record it as a feature request to the respective team. Please follow up through your email. Thank you!

Thanks for the acknoledgement and the prompt response.
Looking forward to seeing an improvement int he API.