How can I load the Freshdesk agent dashboard inside an iframe in my personal website?
Freshdesk application or part of it cannot be loaded inside an iframe in an external web application. The APIs that Freshdesk uses will fail due to its Cross-origin resource sharing (CORS) policy. The APIs expect the application to load in the browser from the same domain as the API domain.
To replicate a similar dashboard, the dashboard has to be custom-made within your application by making use of Freshdesk API for the data. You would have to cache or store these data in a storage solution if huge data is needed to show some information.
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.