Brief summary
- Client asked for the app in Freshservice to support dark theme.
- I’ve implementede the changes in the code to make use of the system settings for dark theme.
- However, user has the option to override the settings in Freshservice.
- App does not have access to the override made in Freshservice.
- Request for a method to be made available to the app via the sdk to fetch the user’s preference for theme in Freshservice.
- Below is a video that illustrates the issue.