Marketplace app trial reset

A customer of one of my paid apps wants an extension of trial (beyond the 21-day free trial).

Is there any way they can be provided a trial extension to evaluate the paid app?

For clarification, they are already on a Freshdesk Paid Plan. They only want a trial extension of a particular paid app.

@kaustavdm @zach_jones_noel

Hey @arunrajkumar235,

Yes, it is possible.

Raise a request via platform ticket -

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