Message not delivered to recipient

Product
1
  1. Trying to send the reply to a dummy email, In this scenario, we are getting an error in the ticket.
    Error message: “Message not delivered to recipient.”

We are creating a ticket with the dummy email, but while replying, we are getting this kind of error. Find the screenshot below.

HS4okzwGNo1NtJnlfklz-B1vU2Lv8l3Cog
HS4okzwGNo1NtJnlfklz-B1vU2Lv8l3Cog1259×693 53.1 KB

Could you please explain this behavior?

Thanks in advance.

2

Hey @balanagendra,

I’ve raised this concern over a support ticket to help you to address it better.