Need to add multiple store account in the same Freshdesk account

Hi Team,

Need to associate multiple store account with same Freshdesk account

Here is the Multistore scenario
There is a master shop which is connected with Freshdesk account. This master shop is connected with multiple other stores which needs to be connected with same Freshdesk account.

Please guide us through this scenario.

This might have already done with Shopify plugin development. This can be a good reference to solve this issue if it is done with it.

Thank you.

Hi @Karuppu_Samy,

Shopify is a native integration in Freshdesk which works as part of the product and not a regular Freshdesk marketplace app.
Could you explain what is the difficulty in implementing the multiple store design and how the current application is designed to serve?

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