anshal21
(Anshal)
1
Hi Team,
I am trying to add an AWS API Gateway REST API as Webhook URL in the Freshchat
It fails with the following error
I looked at the network logs and there seems to be the following error
{“success”:false,“errorCode”:“UNSUPPORTED_URL_IN_FRESHCHAT”,“errorMessage”:“Unsupported URL”}
Not able to figure out what’s the issue
Appreciate any help with this
Thanks!
1 Like
Raviraj
(Raviraj Subramanian)
2
@anshal21 Could you share the sample format of the API used as a Webhook URL?
Please hide any sensitive information.
1 Like
@anshal21 AWS, IP Only gateways are not support by Freshchat on the Webhook settings due to security constraints.
Hope you understand.
1 Like
Hey,then any other way to add was url?