Oauth timeout error, possible to increase timeout interval?

App Platform
1

Hi All,

I have implemented oauth in my custom app.
This works fine for logging in using the Sign In (using already existing account) option provided by the Oauth provider.

But the Oauth provider also provides a Sigin Up (create account) option along with the Sign In page.

When we choose Create account, it usually takes more time for the user to fill up all details and then confirm and return back to freshteam, due to this the app is not getting installed as it throws a timeout error.

When I do this Sign Up quicky the timeout error is not coming.

as users will take a bit of time to fill the forms, Is there a way to increase this timeout interval?

Thanks
Syed

1 Like
2

Hi @syedm,
Unfortunately, we are not able to increase the timeout, and our assumption is that the user already has an account while installing the app.

Thanks

3

Hi @Santhosh,

What’s the exact timelimit for now?

5

@Karthik_Kp - The timeout is 100s at the moment.