Hi everyone,
I hope someone can help me out here. I’m currently using the Freshworks API for my application, and I’ve run into a bit of a snag. Everything was working fine until today when I started getting an error message stating “OAuth Token Expired.”
I’ve double-checked my code and the implementation, but I can’t seem to figure out what’s going wrong. Below is a detailed description of the issue and what I’ve tried so far.
The error message I’m getting is:
Error: OAuth Token Expired
Details:
The OAuth token used for authentication has expired and is no longer valid.
This error started appearing suddenly, even though the token was refreshed not too long ago. My application relies heavily on making authenticated requests to the Freshworks API, so this is causing significant disruption. When I search about this I came across articles/resources best generative ai courses Custom app session with Oauth token not triggering login after expiry, and as per them, I sent a POST request to the token endpoint with the necessary parameters (client_id, client_secret, refresh_token, grant_type set to refresh_token).
But still getting the same issue. Kindly help me to get of this error.
Thanks