If I fill in “question” in the custom field ‘cf_soort_ticket’ the ticket will be created. But when I use text “report or bug”, the API results in error 400.
Why is that?
If I fill in “question” in the custom field ‘cf_soort_ticket’ the ticket will be created. But when I use text “report or bug”, the API results in error 400.
Why is that?
Hi @jkuiper,
Greetings!
If the ‘cf_soort_ticket’ is a type of drop-down field, then you should add the ‘question’ as an option in the fields manager in the admin section.
But if the ‘cf_soort_ticket’ is a type of text or para, please share the code with us so we can help you.
Hope that helps , Let me know otherwise.
Thank you.
Thank you. I didn’t know. We desided to set it up as default value question
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