Print an option in a dropdown list

Hi Everyone

Hope you are doing well. Right now im building a custom app and I would like to call a certain information from a rest api and print in a input fields. With a simple text field works perfectly, but I dont know what is the right ID of a dropdown list to select and send the information.

Can you help me?



You can use Freshdesk API to get the name and ID of the ticket field you want to update.

Hi Adarsh

This custom app is for fill the dropdown list when im in the new ticket section. The custom app consists in : I fill a input field, that input fields makes an api call and bring information to put in the fields. The thing is: How I cant get that id to put in the code to fill with the respective information?


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