Hello,
I have a few questions related to updating Freshdesk App:
When we add a new version of the app, will the customer get notified? Right now, in the Custom App, I don’t receive any notification when I publish a new version
Is there any testing or staging environment where we can test the adding of the public paid app and its update (new version adding) somehow secretly to not make the app publicly available?
Could the new version release be automated somehow?
If the newer version is auto-updatable, the app will be auto-upgraded without any user action. If not, the customer can see the update button against installed app in app list page
You can upload the app as custom app and test it within your account.
Thank you, however, I still need more information on this.
If I do not mark it auto-updatable, will the user get the notifications about the newer version of the app without going to the app list page because many users won’t go to the page to check if there is a new version or not.
I have already tested within custom apps. However, it doesn’t have some functions that I want it to be, such as Add More Languages, Paid App. I want to test some functions, especially how users pay for the app.
I’ll discuss this with my team and elaborate on this later.